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Return Policy

Return Authorization Form

Please complete Return Authorization Form and send in with your returned item(s).

All returned items must be in new, saleable condition and must include the original packaging, complete contents, proof of purchase, and return authorization paperwork. BDS Laundry will promptly exchange defective items. Custom ordered parts, electrical items and parts that have been used, installed or removed from sealed packaging are not eligible for return. 

Returns must be made within 60 days from the date of purchase, and are subject to a 15% restocking fee. All shipping charges are the sole responsibility of the customer and are non refundable. BDS Laundry also recommends that all returns are shipped with a carrier that provides shipment tracking.

Our team of experienced commercial laundry professionals is ready to assist you. Email or call us at 1-800-328-1974

Customer Support Hours of Operation: Monday–Friday, 8:00 a.m. to 5:00 p.m. Central Time.